LEVERAGING ELECTRONIC PROCUREMENT FROM IMPROVED SUPPLY CHAIN COLLABORATION: THE CASE OF TANZANIA REVENUE AUTHORITY, TANZANIA
LEVERAGING ELECTRONIC PROCUREMENT FROM IMPROVED SUPPLY CHAIN COLLABORATION: THE CASE OF TANZANIA REVENUE AUTHORITY, TANZANIA
William Mwalimu - Department of Procurement and Logistics Management, College of Business Education (CBE), Tanzania
ABSTRACT
In recent years, the adoption of digital technologies has transformed public sector procurement systems across the globe, with e-procurement emerging as a critical tool for enhancing transparency, efficiency, and collaboration within supply chains. In Tanzania, public institutions have increasingly embraced e-procurement systems to address longstanding procurement challenges and improve service delivery. Understanding how these systems influence supply chain collaboration is essential for optimizing their effectiveness and ensuring sustainable institutional performance. This study investigates the impact of electronic procurement (e-procurement) on supply chain collaboration within Tanzania's public sector, with a specific focus on the Tanzania Revenue Authority (TRA), Morogoro branch. Employing a cross-sectional research design, data were collected using questionnaires, interviews, and documentary reviews, involving 60 respondents for the survey and 10 for interviews. Analytical methods included descriptive and inferential statistics. Key findings reveal that e-procurement enhances supply chain collaboration by improving transparency, communication, and efficiency. Specific benefits include time savings, streamlined procurement processes, and quality service delivery. A significant positive relationship was established between e-procurement and supply chain collaboration, with factors such as training and capacity building playing pivotal roles. The study concludes that effective e-procurement implementation fosters improved collaboration and operational efficiency. Recommendations include targeted in-service training, recruitment of skilled personnel, and robust system integration to maximize the benefits of e-procurement in public institutions.
